FAQ’S

Frequently Asked Questions about Paint Protection Film

Q & A
1.  Can the clear paint protection film be removed?Yes. The protection film is designed as a semi-permanent application, but can easily be removed if desired from any OEM painted surface. For removal of the film, simply heat the surface to approximately 150°F and begin by working a corner of the film with your fingernail. After you have enough film to hold onto, pull the film slowly away from the surface. If any adhesive remains, simply use any adhesive cleaner that is safe for the surface and wipe clean with a soft cloth. If any sections are known to have been repainted, extreme caution should be taken on those areas during removal. 
2.  Can I see a line where the film stops?A slight line is barely visible at certain angles where the protection film stops. (full hoods and full fenders installations) eliminate any slight lines.
 
3.  How hard is it to see the paint protection film after it is applied? The film is over 99.5% clear. On any color darker than bright white, you can’t see the film. On a stark white car, you can see less than 0.5% of color, which is from the adhesive. So, it is practically invisible. 
4. How long will it last, when will I have to replace it?Proper care will only help to prolong the life of the material. Frequent washing and waxing is recommended similar to the care of your car’s painted surface. Applications of high quality automotive wax after installation and at frequent intervals will help retain the luster and performance of the product.
 
5. Will the paint fade differently under the paint protection film than the rest of the car?No. The protective film’s material contains UV inhibitors to prevent the protective film from reacting to the sun’s rays, but still allows a certain amount to filter through the material and onto the surface to let the paint “age” with the rest of the vehicle.  
6. What if I go through a car wash, or have the car waxed?You can run your vehicle through a car wash and use any type of car wash soap and wax to clean the vehicle.

 

7. What if I encounter wax build-up around the edges?Use a soft, damp cloth, Q-tip, or soft brush to remove any wax build-up that may occur around the paint protection film.

 

8. Will it really stop rocks from chipping the car?Yes. The material was originally designed to stop chips on rotor blades and airplane propellers. It is much easier for the product to protect your vehicle’s paint than a propeller moving at nearly the speed of sound.

 

9. What does the warranty cover?The paint protection film product is warranted to be free of defects in manufacturing and workmanship, and will resist yellowing and cracking resulting from UV exposure for up to 10 years (Xpel Ultimate film). Limitation of remedies and liabilities are solely restricted to replacement of the defective film.

 

10. How do you remove marks and scratches in the top and non top surfaces?We use Xpel Ultimate film which is the (World’s first self healing film) in the market, to remove light scratches just leave the vehicle in the sun or pour warm water on the areas scratched and to remove stains you can use bug and tar remover or 70% rubbing alcohol with a soft microfiber towel.

 

11. What should I consider when installing film on repainted surfaces? Repainted surfaces can be a touchy subject as it is not as durable as the factory finish. Factory finishes are baked onto the surface at 350+ degrees which allows a much harder surface and better cohesion bond. Repainted surfaces can be baked only at 150 degrees to prevent damage to the vehicles components and therefore the surface can be more susceptible to lifting, however, if it is a quality job then the burden of concern should not be so much.

 

12. How do you remove marks and scratches in the top and non-coated surfaces once they are there? Both from an installation and customer standpoint? What are your recommendations?If you encounter marks or scratches on the surface of the paint protection film, it is a 50/50 chance of being able to remove them completely. Similar to a scratch in the paint, depending on how deep the scratch is will depend if the scratches will go away through self healing.